JEWELLERY CARE :
Follow these steps to keep all your Pieces looking their best year after year :
1. Avoid direct contact with beauty products such as perfume, hairspray, deodorant and makeup.
2. Always remove your jewellery before swimming, bathing or showering.
3. To clean your jewellery, wipe with a soft, moist cloth and ensure the piece is dried well.
4. Store each piece separately. The best way is to keep it in our Brand boxes safe in your closet and avoid moisture
5. We are committed to producing high quality jewellery, however, if your pieces are exposed to the products above, some tarnishing may occur. It may also naturally occur from certain skin’s PH levels.
SHIPPING AND DELIVERY :
All our products are handcrafted in Jaipur by our skilled artisans.
We are offering FREE SHIPPING on all orders.
Products available in stock are dispatched within 1-2 days. Custom made or products that need to be manufactured take around 1-2 weeks to be dispatched. Delivery take upto 10-15 working days after dispatched.
We appreciate your time and patience.
FEEDBACK :
Please don’t leave negative(1-2 stars) or netural feedback(3 stars) before contacting with us.
Your satisfaction is our target! Giving negative or neutral feedback is a very serious attitude and we make sure that we can solve your problem before leaving a negative feedback. We hope you like our items and enjoy the shopping and also hope you can leave us a positive feedback. Thank you!
IMPORT DUTY :
Taxes and charges are not included in the item price and shipping charges.If in your country need to pay customs duty,it’s your honor and responsibility.
RETURNS :
We do our best to serve our each customer the best that we can.
We will refund you for items returned within 7 days of you receiving them,for Quality problems. A full refund will be given if items are returned in their original condition. Merchandise which is damaged or missing components is not refundable. Buyers are responsible for return shipping with proper packaging. On receiving items,we will refund you immediately.
Before returning items,please make sure you get our(the seller’s)return address,and write “gift” on the delivery detail sheet.
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